Privacy Policy

How we protect and use your personal information

Last updated: October 8, 2025

Introduction

King Dupatta House ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information
  • Contact Information: Name, email address, phone number, WhatsApp number
  • Shipping Information: Delivery address, billing address
  • Payment Information: Payment method details (processed securely)
  • Account Information: Username, password, preferences
Automatically Collected Information
  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, click patterns
  • Cookies: To enhance your browsing experience

How We Use Your Information

Order Processing
  • Process and fulfill orders
  • Send order confirmations
  • Provide shipping updates
  • Handle returns and exchanges
Communication
  • Send WhatsApp updates
  • Respond to inquiries
  • Provide customer support
  • Send promotional offers

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted partners who help us operate our business (shipping, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition
  • Consent: When you explicitly consent to sharing

Data Security

Security Measures
  • 256-bit SSL encryption
  • Secure payment processing
  • Regular security audits
  • Access controls and monitoring
Data Protection
  • Encrypted data storage
  • Secure server infrastructure
  • Regular backups
  • Staff training on data protection

Your Rights

Access & Control
  • Access your personal data
  • Update your information
  • Delete your account
  • Opt-out of marketing
Data Portability
  • Export your data
  • Transfer to another service
  • Request data correction
  • Withdraw consent

Cookies & Tracking

We use cookies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used for targeted advertising
  • Preference Cookies: Remember your settings

You can control cookies through your browser settings, but disabling them may affect website functionality.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Contact Information
  • Email: Kingdupattahouse@gmail.com
  • Phone: +91 7860247786
  • WhatsApp: +91 7499099900
Business Address
King Dupatta House
Akbari Gate, Near Nakhas
Victoria Street, Nakhas-226003
Lucknow, Uttar Pradesh, India
Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.